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Effective Date: June 9, 2024
Privacy Policy
Paintagon is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, visit our website, or communicate with us.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, phone number, email address, and mailing address.
- Service Details: Information related to your painting service requests, including project specifics and property details.
- Communication Records: Text messages, emails, and any other forms of communication between you and Paintagon.
- Website Usage: Data regarding your interactions with our website, including IP addresses, browser types, and pages visited.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and manage painting services, including quotes and project management.
- Communication: To contact you via text message, phone call, or email regarding your inquiries, service requests, and project updates.
- Customer Support: To respond to your questions and provide customer support.
- Marketing: To send you promotional offers, newsletters, and other marketing communications (you may opt-out at any time).
- Improvement: To improve our website, services, and customer experience.
3. Consent
By filling out forms on our website, you consent to be contacted by Paintagon via the contact information you provide. This may include text messages, phone calls, and emails related to your inquiries and service requests.
4. Data Retention
- Quote Requests: We will retain information related to your quote requests for 24 months from the date of submission. This helps us track our service history and provide better customer support.
- Service Records: Records of completed services will be kept in accordance with applicable legal and business requirements.
5. Data Sharing and Disclosure
Paintagon does not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
6. Security Measures
We implement a variety of security measures to protect your personal information. These include, but are not limited to, encryption, secure access controls, and regular security audits.
7. Your Rights
You have the right to:
- Access and Update: Access and update your personal information held by us.
- Withdraw Consent: Withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.
- Data Deletion: Request the deletion of your personal information, subject to our data retention policies and legal obligations.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.
9. Policy Changes
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.
By using our services or submitting your personal information to us, you agree to the terms of this Privacy Policy.